Blue Sky Energy MPPT Solar Charge Controller Technical Support

[BlueSkyEnergy 0]

Hi Everyone,

 

My name is Ryan with Blue Sky Energy Tech Support.  I just wanted to share my direct email and contact information in case anybody had any questions or concerns.

 

 

 

Direct #: 760-208-2149

 

Email: techsupport@blueskyenergyinc.com

 

I'm always happy to help, feel free to contact me any time :)

 

Happy Camping

 

Ryan

[ScottyGS 0]

Welcome to the Forum and THANKS for your help with my IPN remote.

 

Scotty

[geokeg 0]

I got great support/customer service from Ryan for my solar controller anomolie and replacement.

 

Thanks Ryan!

 

George

 

Hull 178

[dharmardr 0]

I have a 2016 Ellite II with Blue Sky Solar. I have in the past plugged into shore power while storing it to keep the AGM batteries topped off. It has, in the past, always remained at 100%, but this year, after two weeks dropped to 99% and 97% after 4 weeks. Is there any need for concern, or anything that needs to be adjusted. Any feedback is appreciated.

 

Thanks in advance

Grayson (dharmardr)

[ScubaRx 0]

Grayson, I am not an expert on this but I did once stay in a Holiday Inn. I believe what you are describing is normal and within limits. I’ll defer to Ryan’ superior knowledge.

[dharmardr 0]

Thanks Steve, not overly concerned but thought I would post as I was wondering about the change over the last few years.

 

[dharmardr 0]

Thanks Steve, not overly concerned but more curious. Received this back from Ryan at Blue Sky, reply to e-mail

 

Hi Grayson,

 

It sounds like your controller is accounting for the "monthly self discharge" which is normally set to 3% for AGM batteries. The controller is able to see the input from the "shore power", so no excessive draw is reflected, but since it never completes a charge cycle, it does not consider the batteries completely full, so it applies the monthly self discharge as if the were never able to be fully charged.

 

The controller will automatically readjust it's estimation on the batteries state of charge (Reflecting 100%) once PV input becomes available to the controller and it completes a charge cycle (transitions from absorption to float mode).

 

Please let me know if I can be of further assistance either by replying to this email or contacting me directly at 760-208-2149.

 

 

Regards

 

Ryan

 

 

 

 

[topgun2 0]

Grayson - that makes sense and I seem to remember hearing that line of logic somewhere else before. However, it sure helps to have it spelled out from a reliable source. Thanks for posting the question!

 

Bill